I used Epiphany service to obtain a social care package for my mother who had Dementia and additional high needs. I tried for two years battling with Herts social services to obtain some support. After Epiphany got involved they managed to get my mother a full social care package which included suitable care workers who spoke Italian. As my mothers Dementia had her falling back into her first language. This sensitivity of service and a genuine empathetic service I received was frankly above and beyond. I never suggested this but they sourced Italian speaking carers for my mother. Angelina the Director was always on hand to advise me every stressful step of the way. I was at my wits end before contacting the agency and was myself falling ill.. In addition to the high level of advocacy work and consultation I received a much higher level of Direct Payments. I assumed the amount they offered was what I could obtain. With the advocacy part if the service the agency asked for an appeal and I was awarded the highest Direct Payment based on my mothers need. This was such an invaluable help as this allowed me to spend more quality time with my mother and this was invaluable to our family. An excellent agency that has a genuine human touch. Thank you especially to Angelina a rare, kind and empathetic individual.

Fantastic support with regards my Grandfather. Was provided with a wealth of valuable information. Highly knowledgeable with a professional service at every consultation.

Have been providing amazing support to my elderly granny. Carers have been very supportive and caring, using their Montessori approach to give her a sense of purpose and regain her confidence.

Epiphany Care provided advice regarding my mother’s care which was extremely helpful in ensuring she was receiving what she was entitled to.They then looked after my elderly mother who had dementia and provided an excellent service. As a nurse I was impressed with the quality of care provided and the care staff as they would always go the extra mile.They have a certified Montessori practitioner and used the Montessori for Dementia approach which encouraged my mum to do as much as she could for herself and we were overall very happy with the care they provided.

I received advice from Epiphany Consultancy regarding care for my elderly mum who has dementia last year and again this year. I found them attentive and patient. They helped me understand my options and answered all my questions concisely. I would certainly recommend using Epiphany Adult care Consultancy.

We received outstanding care for my father from Epiphany Care Services inclusive of amazing carers and a wealthy of knowledge, advice and support to access resources we did not know my father would be eligible for. We were advised of eligibility for a benefit called Attendance Allowance due to my fathers level of disability and supported with the application which was successfully awarded at the higher rate. We were advised to request a CHC assessment as the managers professional opinion was that my father could meet the eligibility criteria. We were given all the information we needed to understand how the criteria was met. The CHC assessment process was fully explained to us and the actual assessment was discussed in detail to enable us to understand how each section was met. The CHC process was successful meaning my father was eligible for free care via the NHS. Epiphany Care also explained that to maintain continuity of care and retain the same carers we could request a personal health budget, which enables us to receive the funding to choose our preferred care provider.We were fully supported in every way possible during a highly stressful time inclusive of sourcing private hospitals on our behalf and also being provided with options for a private GP appointment for my mother. Without Epiphany Care we would never have been informed of my father’s entitlements which all made a big difference to his quality of life.

I engaged in Epiphany Care Services for help with my mother’s autophobia needs and we have been fully supported with a care plan. Carers have made encouraging steps to increasing her quality of life and motivation levels. On top of that, we have been provided with a lot of information and support on different available services which are able to help in our situation. These are services which we would not necessarily have known about or how to approach applications to. Overall Epiphany care has made a huge difference to helping us in our journey.